Public Function add_user_to_queue(ByVal queue As String, _
ByVal user_name As String, _
ByVal supervisor As Boolean) As Integer
Description
This API allows you to add a user (or supervisor) to a queue.
Parameters
Parameter Name Required? Description
queue Yes The name of the queue
user_name Yes The user to add
supervisor Yes Is this a supervisor (True) or just a user (False)
Returns
Value Meaning
0 No errors
-1 Cannot find the specified queue (or queue not specified)
-2 Specified user not found
ret_objid Output Returns the objid of the user
Examples
· Add "joe" to queue "Urgent" as a supervisor
Visual Basic:
Dim ret_int As Integer
Dim user_objid As Long
ret_int = fcinter.add_user_to_queue("Urgent", "joe", true)
If ret_int = 0 Then
user_objid = fcinter.ret_objid
End If
Javascript:
var ret_int = fcinter.add_user_to_queue("Urgent", "joe", true);
if (ret_int == 0){ var user_objid = fcinter.ret_objid; }